Customer Service – Right and Wrong

Any perceived irony is intentional
Yesterday concluded one of the best customer service experiences I’ve ever had. Before I tell that story, however, I’m going to tell you about one of the worst. They both happened within two weeks of one another.
My office of 3 sometimes orders lunch as a group. Often, this happens when my wife, who is a driver for us, is delivering near a restaurant we like. Because the office is so close to our house, she can easily drop something off on the way home.
On a particular day recently, we knew she’s be working right next door to a Chipotle and we were in the mood for burritos. We placed our order through the Chipotle web site and waited anxiously for our lunch to come.
Our lunch was crazy late because, apparently, the restaurant was busy as hell and even though we’d ordered our lunch early, nobody had actually pulled it off of the register yet. When my wife arrived, they told her they didn’t have an order, looked on the computer and insisted they didn’t have it and sent her away. She called the office and got the confirmation number (because we’d already paid for the order). After a long time period in which it became apparent that the manager had no idea how to operate her own computer system, the order was located.
Geeks Without God Cover the Oscars!
Another week, another podcast! I was pretty excited to record this week’s episode because we were doing a geeky boner episode and I had a pretty big one. Heh heh. Yes, I know I can be pretty immature somethimes.
This week, I got to talk Oscars! Yes, I know they are kind of ridiculous and they always seem to be voting for movies that a different generation enjoys and the film that wins the Best Picture Oscar is rarely one of the top five films that came out in a particular year.
But I geek out over them anyway. And Molly and Nick were very patient with me. They allowed me to geek out about them for a very long time. So thanks, Nick and Molly!
You can listen for yourself and decide if they should have shut me up sooner!
Tip for Tat
Last week, I wrote a bit about a pastor who decided to stiff her server because the server was geting a higher percentage than god.
Not only was I sure that this story was true, I had read a follow up article that told me the pastor felt really bad about what she wrote but still got her server fired. For the record, here’s the check in question:

My answer: Because I’m real
Shit that Pissed me Off This Week – 2/1
Women are Allowed to Serve in Combat So Some Men Make Douchetastic Comments
I really have to stay away from Man boobz because it just makes me want to apologize to every woman I meet for the fact that some guys are such insufferable pricks.
In the wake of a historic decision to allow women to serve combat duty, the folks over at A Voice For Men (no link provided because Fuck them) figure that it only works if women die as often as men. It’s only fair, apparently, that we talk about the casualty rate of women and apparently it isn’t “fair” until enough women are killed or wounded in combat.
They also seriously say men will face a higher risk of being killed in combat because they had to fetch a tampon for a female compatriot.

THIS could kill more soldiers than land mines!!!!
What?
Fuck you! You don’t think women in combat can be responsible for their own bodies? They have been serving on combat missions for years now and I haven’t heard of any male soldiers who have died in the line of tampon duty.
You know why? Because women can take care of themselves!
I realize some guys are pissed when they learn the unfortunate truth that women are capable of doing stuff for themselves. The rest of us (the rational people) realize that they have no right to be pissed at women because they are assholes.
Alphabetical Movie – Last Action Hero
Last Action Hero is a film that, depending on who you ask, is either an expensive failure or far better than people think. In geek circles, it is one of those movies that typically inspires lengthy tirades about how the movie is misunderstood and how the critics were idiots and how the movie is actually brilliant.
And when it comes to the critical savaging the film received, I’m in general agreement that they blew it. The movie wasn’t as bad as all that. It isn’t that bad at all. In fact it is, at times, very good.
I’d stop short of calling it brilliant.
Alphabetical Movie – Ladyhawke
I like Ladyhawke but it is hampered by one of the worst movie trends of the 1980’s.
I’m talking, of course, about the 80’s synthtrack.
Bad in the best of films, having pulsing 80’s synthesizer music play over a medieval fantasy love story is just about as painful as the re-tuned version of “Losing my Religion.”
Alphabetical Movie – The Lady Vanishes
Most of The Lady Vanishes takes place on a train and it got me wondering – what is it with trains in movies?
Alfred Hitchcock, we know, had a thing for trains. I suppose that is to be expected given that he comes from Europe, where people actually ride trains. He was so enamored with trains, he even made Strangers on a Train. We won’t even talk about the train going into the tunnel at the end of North by Northwest.
Except I just did.
Geeks Without God Goes Back in Time
This week, Geeks Without God enters the wayback machine to have a conversation with Ronn Bauman of the Tortuga Twins. We recorded the episode several months ago during the Minnesota Renaissance festival and saved it until just now.
Actually, we had recorded our first episode with Ronn and it went so well, we all decided to record a second episode right away. We knew we wanted to save it for a while but we probably ended up waiting a little longer than we originally planned. We waited so long, in fact, that the five questions rule he created actually debuted before we aired the podcast that establishes the rule!
The rule Ronn created was that return guests have to ask the hosts five questions.
Before we get to that, though, we talked about zombies and guns and raising your kids as atheists. It was a rambling and lively conversation. Please enjoy!
New Vilification Tennis Silliness
We’ve been having a few problems with the Vilification Tennis website as of late so updates have been slow to come. This week, though, we have managed to get things a little bit sorted out and there is some new stuff to read and listen to.
Specifically, I wrote a new Movie Dick article about the Oscars. I think it captures the averager person’s opinion of the Oscars pretty well.
There’s also a new Vilification Tennis podcast that involves a whole lot of misogyny in preparation for our February show, the White Male Priviledge show. Don’t worry. It’s ironic misogyny. That makes it better, right?
Shit that Pissed me Off This Week – 1/25
Irish Court lets a man Convicted of Sexually Abusing his Daughter go Free Pending Appeal
This winner has admitted the abuse and has been sentenced to three years in prison. However, he feels that the sentence is too harsh so he is appealing. The judge has allowed him to go free on bail during the appeal.
Apparently, the mitigating factor is his health problems.
Uh…who gives a flying fuck about his health problems? The guy sexually abused his daughter for ten years! He doesn’t deserve compassion because he has health problems. He deserves to be miserable.

When you put a guy in here, you aren’t supposed to be worried about his health.
Nobody should feel sorry for this guy. Nobody should be considering “balancing factors” in his sentence. They should just lock him up and throw away the key. He gave up the right to fight for quality of life issues when he decided that he needed to ruin the life of his daughter.
Except, apparently, he didn’t. What the fuck is wrong with people?


